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Privacy Policy
Effective Date: 9/2/2025
The Leadership Mark (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, services, events, and communications.
Information We Collect
We collect the following types of personal information:
- Personal Details: Name, email address, phone number, company name, job title, and billing/payment information.
- Usage Information: Data about your interaction with our website, including IP address, browser type, device information, and analytics collected via cookies or tracking technologies.
- Service Interaction Information: Data from event registrations, coaching sessions, feedback forms, and Zoom recording summaries generated by AI features.
- Testimonials: With your explicit consent, we may collect and use audio or video testimonials you provide during or after coaching sessions or events.
How We Use Your Information
Your information is used to:
- Provide and enhance our services, workshops, and coaching sessions
- Communicate with you about your inquiries, bookings, and service updates
- Send marketing communications, newsletters, and promotional offers only if you have opted in (including verbal or written consent during in-person interactions)
- Process payments and manage transactions securely
- Analyze and improve website functionality and user experience through cookies and analytics
- Comply with applicable laws and protect our legal rights
Sharing Your Information
We do not sell or rent your personal information. We may share your information:
- With trusted third-party service providers who assist with payment processing, marketing, and event management (current and future services)
- With partners or affiliates as necessary, with appropriate safeguards in place
- When required by law or to protect our rights and safety
Data Security
We implement reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no internet transmission method is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
- You may unsubscribe from marketing emails at any time using the provided link or by contacting us.
- You have the right to access, correct, or request deletion of your personal information by reaching out via our website contact form.
- You can manage cookie preferences through your browser settings.
Cookies and Tracking
Our website uses cookies and similar technologies to understand how visitors use the site and to improve your experience. You can disable cookies in your browser but some features may not function properly without them.
Compliance with Privacy Laws
We aim to comply with applicable privacy regulations including GDPR, CCPA, and others as our client base and operations evolve. If you are covered by these laws, you have rights regarding your personal data as described herein.
Contact Us
For privacy questions, data requests, or concerns, please contact us via the contact button on our website.
